Got questions?
Frequently asked questions
Everything you need to know about STRUKT — shipping, ingredients, routines, and more.
How long does shipping take?
Orders ship within 1–2 business days and typically arrive within 3–7 business days depending on your location across Australia.
What's your return policy?
Unopened products can be returned within 30 days of delivery for a full refund. Contact us and we'll sort it out.
Do your products work on all hair types?
Yes — every STRUKT product is formulated to work across hair types and textures, from fine to coarse.
How do I know which product is right for me?
Check out our product pages for a full ingredient and benefit breakdown, or message us directly and we'll help you build the right routine.
Can I combine products for a discount?
Yes — use our Build Your Own Set builder to mix and match products and automatically unlock tiered discounts the more you add.
Are your products cruelty-free?
Yes, all STRUKT products are cruelty-free and never tested on animals.